Overview

YouView is a TV software provider that utilises set top boxes, streaming pucks and Smart TVs to create the YouView User Experience. YouView’s TV experience is powered by our reliable, resilient, and secure cloud backend, and our unique firmware allows us to control media playback, security and lower-level components. Our platform delivers variety and convenience by combining On Demand with live TV through an integrated editorial lens, which means our users get the best rich and relevant TV content across both free and pay services.

YouView has proudly collaborated with Everyone TV to introduce Freely, a ground-breaking streaming service that is set to revolutionise free TV in the UK. Launched in April 2024, Freely offers users a seamless experience by providing a single access point to stream live and on-demand content from all major UK broadcasters, eliminating the hassle of app-switching.

We are thrilled to serve as the technology partner to ETV in bringing to market a TV experience that will enable millions of UK households to discover and enjoy the best of free TV on the next generation of leading Smart TVs. Our collaboration with ETV aligns with their mission of ensuring the universality of public-service television is sustained into the future. Moreover, it contributes to ensuring that the broadcasting landscape remains as competitive, creative, and inclusive as it is today.

The Role

We are ideally looking for the suitable candidate to start as soon as possible.

Reporting into one of the Programme Managers in the Delivery Leadership team; your role will contribute to a diverse portfolio of projects, directly helping achieve the Company objectives and customers’ roadmaps. You will be managing activities across YouView, Partners and supporting manufacturers, whilst interfacing with a wide range of internal teams. You will also be instrumental in ensuring stakeholders at all levels, internally and externally, are aware of features, dependencies, plans, risks, mitigations and driving resolutions to unblock delivery.

Planning & Management:

1. Work across all relevant stakeholders to establish a project, build project plan(s), identify integration dependencies and sequencing of activities and provide a clear set of planning assumptions and identified areas of risk to manage
2. Ensure financial tracking tools and mechanisms are in place for accurate project forecasting and cost reporting and analysis including resource utilisation
3. Managing changes in a fast-paced environment, and ensuring that these are appropriately impact assessed and incorporated into plan(s), cost(s) and/or deliverables
4. Manage all project inter-dependencies, facilitating collaboration on their deliverables.
5. Identify, raise and manage risks and issues, providing action plans and mitigations alongside timely status updates.

Governance & Reporting:

1. Apply governance to projects utilising our Project Delivery Framework
2. Define and improve governance structures to facilitate decision-making, programme and portfolio management
3. Monitor and report progress against your projects using defined tools and processes.

Stakeholder Management:

1. Management of internal and external stakeholders, including Senior Management and Executive level(s)
2. Proactive external stakeholder management, ensuring alignment on communications and delivery plans.

Essential Skills & Experience

• Proven experience as a Delivery Manager in a complex software development environment, adopting appropriate methodology, to suit Business needs
• Excellent working knowledge and experience of managing the end-to-end project lifecycle from shaping and definition, through technical delivery, across go-to-market and business readiness achieving a successful and well-coordinated product release
• Experience with Agile delivery techniques and managing cross-functional deliverables involving multiple external dependencies
• Strong internal and external stakeholder relationship skills
• Excellent negotiation and influencing skills with a focused approach to getting the job done in line with the project deliverable
• Effective and confident interpersonal and communication skills with the ability to clearly articulate and tailor messaging to all levels throughout the organisation
• Ability to prioritise workload, risks and issues efficiently and effectively
• Experience with working in a matrix management environment
• Able to understand and adopt new and appropriate IT tools and techniques, quickly and effectively:

Desirable Skills & Experience

• Previous experience in the STB/Digital TV industry
• A recognised Project/Delivery Management qualification
• Experience of tools such as Atlassian Jira and Wiki

Benefits:

• Competitive Salary on offer
• Annual Bonus
• Flexible working
• Hybrid working model - we require all employees to come into the office 4 days per month.
• Relaxed office environment in the City of London, near Aldgate East station
• Pension Plan
• Private Healthcare
• Holiday purchase programme
• Staff Discount Scheme
• Home Office Allowance up to £400 to ensure you have the right tools/equipment for set up at home.
• Access to Learnably with an individual training budget to support your personal development & growth.
• Cycle 2 Work Scheme - Claim £2500 towards purchasing a bike/equipment.
• Employee Assistance Programme & Mental Health First Aiders
• Generous family-friendly policies

 We are committed to making our selection process accessible to everyone. If you need adjustments please contact teamrecruitment@youview.com

Offer to Interview Scheme:

Applicants who apply through the Disability Confident Interview Scheme and meet the ‘minimum criteria’ for the role will be offered an interview. We are committed to providing an inclusive and barrier-free recruitment process for anyone who wishes to make an application.

Find out more about us on our social media:

LinkedIn

At YouView, we are committed to creating a work environment where every colleague feels safe and comfortable being their authentic self, while also experiencing a strong sense of belonging that enables everyone to thrive.

We place great value on building a diverse, equitable and inclusive workplace that encourages, supports, and celebrates the diverse voices of our employees, inspiring innovation, and helping us to realise our vision and have a positive impact on society. 

YouView is proud to be an equal opportunity employer and we are committed to building a diverse team of exceptional individuals. We are always looking to hire the absolute best talent and recognise that diversity in our experiences and backgrounds is what makes us stronger.

We do not discriminate against any applicant or employee based on their race, religion, ethnic origin, gender, sexual orientation, age, gender identity, marital status, neurodivergent or disability status and it is our strong belief that the more inclusive we are as a business, the better our work will be.

Please advise our team of any support you may require throughout your applicant journey.